🌿 Frequently Asked Questions
1. What makes Someone Cares Cosmetics different?
1. What makes Someone Cares Cosmetics different?
At Someone Cares, we believe skincare should be purposeful, and powerful. Unlike many brands, we pride ourselves on 100% natural or naturally derived and certified ingredients, never synthetic chemicals.
We are here to support your journey to a healthy, radiant skin by unlocking the healing, nourishing, and refreshing power of botanicals. Every ingredient we use reflects our belief that skincare can be both effective and truly clean - because someone genuinely cares.
2. Are your products natural and organic?
2. Are your products natural and organic?
Yes. Our products are crafted using natural or naturally derived and certified organic ingredients. We carefully source from ethical suppliers to ensure purity, sustainability, and transparency in everything we make.
3. Are your products suitable for all skin types?
3. Are your products suitable for all skin types?
Yes. Our formulations are gentle and balanced for all skin types — including sensitive skin. Each product is formulated to maintain your skin’s natural equilibrium
However, we recommend doing a patch test and to discontinue use if irritation occurs.
4. Do your products contain synthetic fragrance or parabens?
4. Do your products contain synthetic fragrance or parabens?
No. We never use artificial fragrances, parabens, sulphates, silicones, or mineral oils. Our natural aroma comes only from the pure botanical ingredients themselves or Essential oils.
5. Are your products cruelty-free and vegan?
5. Are your products cruelty-free and vegan?
Yes, always. We never test on animals, and all Someone Cares products are 100% vegan-friendly. Compassion and care are at the heart of everything we do.
6. Where are your products made?
6. Where are your products made?
Our skincare is lovingly crafted in the UK using globally sourced botanical ingredients. We uphold strict quality and safety standards to ensure consistency and efficacy in every batch.
7. How should I store my products?
7. How should I store my products?
Our Miron Violet glass packaging protects against the harmful effects of sunlight. In fact it filters sun rays to increase potency and shelf life of the products.
However, for all other packaging keep your products in a cool, dry place away from direct sunlight. Some formulations use delicate natural oils and extracts, so storing them properly helps preserve their freshness and potency.
8. Do you use preservatives?
8. Do you use preservatives?
Only when necessary — and only natural, eco-certified preservatives. They ensure product safety without compromising your skin’s health or the planet.
9. How long do your products last once opened?
9. How long do your products last once opened?
Each product includes a PAO (Period After Opening) symbol on the label, usually between 6 to 12 months. Because our formulas are rich in natural actives, we recommend using them within this timeframe for optimal freshness.
10. How can I contact Someone Cares Cosmetics?
10. How can I contact Someone Cares Cosmetics?
You can reach our team anytime at care@someonecarescosmetics.com or through our Contact Us page. We’d love to help you find the perfect skincare ritual for your skin.