Terms of Service

Last updated: 14th of September 2025

Welcome to Someone Cares Cosmetics. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

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1. General Conditions

• By using our site, you confirm that you are at least 18 years old or have parental/guardian consent.

• You agree not to use our products or services for any illegal or unauthorized purpose.

• We reserve the right to refuse service to anyone for any reason at any time.

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2. Our Products

• All products are for external use only.

• Individual results may vary depending on skin type and condition.

• Product descriptions, ingredients, and usage instructions are provided on our website and labels. Please read them carefully before use.

• We are not responsible for any adverse reactions. If irritation occurs, discontinue use immediately.

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3. Prices & Availability

• Prices are shown in GBP (£) unless otherwise stated.

• We reserve the right to change prices at any time without notice.

• We may discontinue or limit the availability of any product at our discretion.

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4. Orders & Payments

• Orders are processed through Shopify Payments, PayPal, or other secure payment gateways.

• By placing an order, you agree to provide current, complete, and accurate billing and shipping information.

• We are not responsible for delays or delivery issues caused by incorrect details provided at checkout.

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5. Shipping & Delivery

• Delivery times are estimates only and not guaranteed.

• We are not liable for delays caused by couriers, customs, or circumstances beyond our control.

• Please see our Shipping Policy for full details.

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6. Returns & Refunds

• Returns and refunds are subject to our Refund Policy.

• Due to hygiene reasons, we cannot accept returns of opened or used products.

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7. Intellectual Property

• All content on this site, including text, graphics, logos, product images, and brand design, is the property of Someone Cares Cosmetics and is protected by copyright and trademark laws.

• You may not copy, reproduce, or distribute any part of this website without our express written permission.

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8. Limitation of Liability

• To the maximum extent permitted by law, we shall not be liable for any damages, losses, or claims arising from your use of our products or services.

• Nothing in these terms limits your statutory rights as a consumer.

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9. Third-Party Links

• Our website may include links to third-party sites. We are not responsible for the content or privacy practices of those websites.

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10. Governing Law

• These Terms of Service are governed by the laws of England and Wales.

• Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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11. Changes to Terms

We may update these Terms of Service from time to time. Updates will be posted on this page with an updated “Last updated” date.

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12. Contact Us

For any questions about these Terms, please contact us:

Someone Cares Cosmetics
📧 Email: care@someonecarescosmetics.com